GROWING TALENT BY
GROWING TALENT BY
BUILDING CAPABILITY
FROM WITHIN
THE
SITUATION
A professional services firm was losing talent at the first level of management. This was negatively impacting client service and driving up recruitment costs. They engaged us to understand how they could best retain and develop their talent whilst keeping costs to a minimum.
THE
SITUATION
A professional services firm was losing talent at the first level of management. This was negatively impacting client service and driving up recruitment costs. They engaged us to understand how they could best retain and develop their talent whilst keeping costs to a minimum.
WHAT WE FOUND
No longer benefitting from external funding, the business needed to further commercialise its activities. In doing so, senior managers had to quickly expand their business development skills along with continuing to develop technical expertise and their skills in managing and developing staff. This three-pronged focus resulted in a wealth of experience, knowledge and insight that wasn’t being shared with junior managers. As a result, they felt ill equipped to respond to these challenges.
WHAT WE FOUND
No longer benefitting from external funding, the business needed to further commercialise its activities. In doing so, senior managers had to quickly expand their business development skills along with continuing to develop technical expertise and their skills in managing and developing staff. This three-pronged focus resulted in a wealth of experience, knowledge and insight that wasn’t being shared with junior managers. As a result, they felt ill equipped to respond to these challenges.
WHAT WE DID
We designed a Mentoring Skills Programme for senior managers who were keen to learn how they could use mentoring as a means of building capability in the wider business.
WHAT WE DID
We designed a Mentoring Skills Programme for senior managers who were keen to learn how they could use mentoring as a means of building capability in the wider business.
THE RESULTS
- Positive feedback from mentees who have increased their knowledge, improved skills and built new relationships across different parts of the business.
- A reduction in silo working, increasing collaboration to develop more compelling client value propositions
- Although not the original intention, the mentoring programme now supports diversity and inclusion across the group and is now part of the employer value proposition